VoIP Solutions - NovaCloud ICT & Telecommunications ISP Provider

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Hosted PBX VOIP SolutionsWhy You Should Choose a Hosted PBX for Your Business

With a hosted PBX, introducing a whole new phone system to your company isn’t as scary as it sounds. It’s quick and easy to set up so there’s no down time for your business or expensive installation costs. Moreover, you can be safe in the knowledge that you’ll receive the best service and support and that your business’ communications are in safe hands.

Benefits of Hosted VOIP:

Lower Setup Costs– as the PBX system is virtual, the initial investment is minimal as there is no need for the costly hardware and installation that a traditional PBX requires.

Elimination of maintenance costs – your PBX is hosted by us so there is no need to hire someone in house to manage and maintain it.A scalable solution – hosted PBXs are easy to scale up or down with minimal costs.

User-friendly – For end-users, a virtual PBX is conveniently simple to manage. There’s no need for any training or specialized skills so you can start using your new business phone system right away.

Unbeatable mobility & global potential – Hosted PBX solution, employees can work from anywhere. All they need is internet access. Additionally, multiple offices can be connected by the same system eliminating inter-office call charges

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STRAIGHT TALK, GOOD BUSINESS

Business Phone
Solutions

Hosted telephone solutions with low call rates, crystal clear voice, easy setups and no contracts!

Know your account status anywhere, anytime

Our easy-to-read dashboard page gives you a big-picture summary of your account in a glance. See your call volumes per day, costs and credit status, and even a breakdown of numbers dialled by area code.

Automate with ease

Customisable automation features ensure your calls are answered, routed and handled correctly every time. Updating and changing your menus, media and routing is easily done from the user-friendly interface on your TMS.

Keep your number

With geographic landline number porting, you can keep your number no matter what service provider you use, Hassle-free, reliable and simple to operate

Analyse your data

The TMS not only helps control and track your system’s activity, it helps you analyse it too. Incoming and outgoing call trends and costs, agent performance, and detailed customer experience information is all at the tip of your fingers.

Help Out, Listen In or Take Part

The Real Time Call Monitor give you three participation options, letting you listen in, help out, or participate in any call your agents are handling – all from the comfort of your own desk. Training new call center staff has never been easier. All calls are recorded and can be retrieved in seconds all with our smart VoIP solution. Manage your system from anywhere, multi device sync. Know you account status at anytime

Monitor the health of your system

View the status and activity of every extension in your entire system in an instant. A quick glance at the extension monitor and you’ll know exactly who’s online, offline, on hold, or away.